Digital Business Analyst @ AB Βασιλόπουλος


Alfa Beta Vassilopoulos Group is the second largest retail chain in Greece with 229 Super Markets, 14 Cash & Carry, 63 franchise stores and more than 10.800 employees. Alfa Beta is a member of Delhaize Group that operates a network of 3.200 stores in Europe, USA, and Asia with more than 150.000 employees.

Position Requirements

The Business Analyst Digital acts as a liaison between the CoE Digital organization and the Digital departments of the different Operating Companies in scope. In collaboration with the local IT Demand organization:
• Identifies, analyzes, defines and documents detailed requirements to support project and business objectives
• Provides day to day functional support/application administration for the different Operating Companies in scope
• Participates in the implementation/configuration of the digital solution
• Allows for localization and enhancements of the package (avoid customization) justified by a business case enabling better business capabilities
• Creates corresponding functional requirements as an input to application design
• Designs solutions, configures the system
• Delivers best in class, operable and sustainable Business Solutions with an optimal balance and integration between the different elements : Applications, Infrastructure, Data, Business Processes, Business Organization, IT Organization
• Delivers Multi-Format, Multi-Channel, Multi-Country, Multi-Business Model solutions
• Supports the Change Management team (Communication, Organization transformation, provide the application training content for end users)
• Develops reports
• Provides day to day functional support, application administration & troubleshooting (L3) for all European Operating Companies in scope
• Proactively identifies and proposes business process and/or system enhancements to provide additional Business capabilities with a clear Business Case in collaboration with the vendor
• Follows applicable Standards, Procedures, Guidelines and Methodologies in the implementation and/or maintenance of the Digital platform
• Leads training sessions for the end users

Candidate Profile

• Bachelor’s or Master’s Degree in Information Technology sciences, or any other discipline of technical orientation (Digital experience or background preferred)
• 3 to 5 years relevant experience in the IT function
• Ability to conduct research and recommend changes in an existing, changing or emerging environment.
• Good working knowledge of Digital business and processes, in a complex environment
• Clearly demonstrate expertise in project management, escalation, process management and business systems requirements definition
• Effective in delivering presentations and running meetings
• Experience in implementing a leading enterprise digital solution will be considered an asset
• Previous experience in retail is a must
• Understanding of potential impacts on cross functional processes
• Good working knowledge of Ecommerce/digital business processes
• IT experience in web environment
• Knowledge of hybris will be considered an asset
• Knowledge of any leading enterprise digital solution will be considered an asset
• Knowledge and experience in any standard digital area will be considered an asset (SEO, SEA, searchandising, webanalytics, mobile…)
• Excellent command of Microsoft solutions (Office, Project, Visio)
• Excellent command of the English language both written & spoken. Knowledge of French and/or Dutch will be considered an asset
• Customer focused; possesses client relationship management skills
• Creative; identifies solutions and selects the best combination of practices by taking an innovative approach to problem solving
• Strong analytical and problem-solving skills
• Very good communication and team orientation
• The position will require travelling (Europe&Asia) up to 30% depending on the nature and the duration of the assigned projects/work


The company offers a very competitive remuneration package, training in Greece and abroad and excellent career prospects.

All applications will be treated as confidential.

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